Cookie Policy

1. Introduction

Flexable Technologies Private Limited (“Flexable,” “we,” “us,” or “our”), a company incorporated under the laws of India with its registered office in Karnataka, Bengaluru, India, operates the website https://flexable.work/ (the “Website”) and related digital platforms, including our freelance marketplace and tools such as SphereTrack for time tracking and project collaboration (collectively, the “Services”). This Cookie Policy (“Policy”) explains how we use cookies, web beacons, and similar tracking technologies (collectively, “Cookies”) on our Website and Services to enhance functionality, analyze usage, and provide personalized experiences.

This Policy is an integral part of our Privacy Policy and Terms and Conditions. It outlines the types of Cookies we use, their purposes, and your choices regarding their use, ensuring compliance with applicable data protection laws, including India’s Digital Personal Data Protection Act, 2023 (DPDPA), the European Union’s General Data Protection Regulation (GDPR), the United Kingdom’s Data Protection Act 2018 (UK GDPR), and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”). By using our Website or Services, you acknowledge this Policy and, where required, consent to our use of Cookies as described herein.

2. What Are Cookies?

Cookies are small text files placed on your device (e.g., computer, smartphone, or tablet) when you visit our Website or use our Services. Cookies store information that allows us to recognize your device, track your interactions, and personalize your experience. We also use other tracking technologies, such as web beacons, pixel tags, and JavaScript, which serve similar purposes and are included in the term “Cookies” for this Policy. Cookies may be set by us (“first-party Cookies”) or by third-party providers (“third-party Cookies”) to perform specific functions, such as analytics or advertising.

Cookies can be:

Session Cookies: Temporary and deleted when you close your browser.
Persistent Cookies: Remain on your device for a set period or until you delete them.

3. Types of Cookies We Use

We categorize Cookies based on their purpose, as follows:

a) Strictly Necessary Cookies

These Cookies are essential for the operation of our Website and Services, enabling core functionalities such as:

User authentication (logging into your account).
Maintaining session integrity (keeping you logged in during navigation).
Ensuring secure payment processing through third-party providers.
Facilitating access to tools like SphereTrack for time tracking and project collaboration.

These Cookies do not require your consent under applicable laws (GDPR, DPDPA) as they are necessary for providing the Services you request. Disabling them may prevent you from accessing certain features.

b) Functional Cookies

These Cookies enhance your experience by remembering your preferences and settings, such as:

Language or region preferences.
Display settings
Account preferences

Functional Cookies are optional, and we obtain your consent where required by law (GDPR for EU users).

c) Analytics Cookies

These Cookies collect aggregated data about how you interact with our Website and Services, helping us improve performance and user experience. They track:

Pages visited and time spent on our Website.
Click patterns and navigation paths.
Device type, browser, and operating system.
Approximate location derived from your IP address.

We use third-party analytics providers, such as Google Analytics, to process this data. Analytics Cookies are optional and subject to your consent.

d) Advertising Cookies

These Cookies enable personalized advertising by tracking your browsing behavior across our Website and third-party platforms. They support:

Delivery of targeted ads based on your interests.
Measurement of ad campaign effectiveness.
Limiting the frequency of ads shown to you.

Third-party providers, such as Google Ads, may set these Cookies to serve ads on our behalf across the internet. Advertising Cookies are optional and require your consent, particularly for EU/UK users under GDPR and California residents under CCPA for cross-context behavioral advertising.

4. Cookies We Use

Below is a non-exhaustive list of Cookies we may use, categorized by purpose:

Category	Cookie Name	Provider	Purpose	Duration	Type
Strictly Necessary	session_id	Flexable	Maintains user session for authentication	Session	First-Party
Strictly Necessary	csrf_token	Flexable	Prevents cross-site request forgery attacks	Session	First-Party
Functional	lang_pref	Flexable	Stores language preference	1 year	First-Party
Analytics	_ga	Google Analytics	Tracks Website usage and user behavior	2 years	Third-Party
Analytics	_gid	Google Analytics	Generates unique user ID for analytics	24 hours	Third-Party
Advertising	_gads	Google Ads	Delivers targeted advertisements	13 months	Third-Party

For a complete and updated list, please review our Cookie Management Tool, accessible via the cookie banner on our Website.

5. How We Use Cookies

We use Cookies for the following purposes, grounded in lawful bases under applicable data protection laws:

Contractual Necessity: Strictly Necessary Cookies are used to provide the Services you request, such as account access and payment processing.
Legitimate Interests: Analytics Cookies help us optimize our Website, improve user experience, and ensure security by monitoring usage patterns and detecting anomalies.
Consent: Functional and Advertising Cookies are used only with your explicit consent, where required (GDPR for EU/UK users, CCPA for California residents).

Cookies may collect Personal Data, such as your IP address or browsing behavior, which is processed in accordance with our Privacy Policy. We do not sell Personal Data collected via Cookies.

6. Third-Party Cookies

We partner with third-party providers to deliver certain functionalities:

Google Analytics: Collects anonymized data on Website usage to improve performance. Learn more at Google’s Privacy Policy.
Google Ads: Delivers targeted ads based on your interests. Learn more at Google’s Advertising Policies.
Stripe: Facilitates secure payment processing, which may involve Cookies for transaction security. Learn more at Stripe’s Privacy Policy.

Third-party providers may place Cookies on your device and process data according to their own privacy policies. We ensure these providers comply with applicable data protection laws through contractual agreements.

7. International Data Transfers

As a company based in India, we may transfer Cookie-related data to servers in the United States or other jurisdictions (Google Analytics or AWS hosting). For EU/UK users, we implement Standard Contractual Clauses (SCCs) and other safeguards to ensure compliance with GDPR and UK GDPR. We assess the adequacy of data protection in recipient countries and apply additional measures as required.

8. Your Choices and Consent

a) Managing Cookies

You can control Cookies through:

Cookie Management Tool: Our Website displays a cookie banner allowing you to accept or reject non-essential Cookies (Functional, Analytics, and Advertising). You can update your preferences at any time via the “Manage Cookies” link in the Website footer.
Browser Settings: Most browsers allow you to block or delete Cookies. Instructions vary by browser:
Opt-Out Tools: For advertising Cookies, you can opt out via:

Disabling Cookies may affect Website functionality or limit personalized features.

b) Consent for EU/UK Users

For users in the EU and UK, we obtain explicit consent for non-essential Cookies via our cookie banner, as required by GDPR and UK GDPR. You may withdraw consent at any time by updating your preferences in the Cookie Management Tool, which does not affect the lawfulness of prior processing.

c) Opt-Out for California Residents

Under the CCPA, California residents may opt out of the “sale” or “sharing” of Personal Data for cross-context behavioral advertising. Since we do not sell Personal Data, you can opt out of Advertising Cookies by:

Rejecting them via our Cookie Management Tool.
Emailing udhay@flexable.work to confirm your opt-out request.

If you clear your browser Cookies, you may need to re-select your preferences.

9. Data Retention

Cookie data is retained only as long as necessary for the purposes described:

Session Cookies: Deleted when you close your browser.
Persistent Cookies: Retained for the duration specified (e.g., 24 hours to 2 years) or until you delete them.
Analytics Data: Aggregated data may be retained for up to 26 months (e.g., Google Analytics default retention).

We align retention with our Privacy Policy and legal requirements, securely deleting or anonymizing data when no longer needed.

10. Security

We employ industry-standard measures, including encryption and secure protocols, to protect Cookie-related data from unauthorized access, alteration, or disclosure. However, no online transmission is entirely secure, and you should exercise caution when using our Website.

11. Children’s Data

Our Services are not directed to individuals under 16. We do not knowingly use Cookies to collect data from children under 16. If we discover such data, we will promptly delete it. Contact udhay@flexable.work to report concerns.

12. Links to Third-Party Websites

Our Website may link to third-party sites that use their own Cookies. These sites are governed by their own policies, and we are not responsible for their practices. Review their policies before interacting.

13. Changes to This Cookie Policy

We may update this Policy to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes via email or Website notices at least 30 days before they take effect, unless immediate changes are required by law. Your continued use of our Website or Services after updates constitutes acceptance, subject to your legal rights.

14. Contacting Flexable

For questions, concerns, or complaints about this Policy or our use of Cookies, please contact:

Flexable Technologies Private LimitedEmail: udhay@flexable.work Address: Karnataka, Bengaluru, India

For EU/UK residents: GDPR RepresentativeEmail: compliance@flexable.work