Last Updated: [10/03/2025]

Flexable (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you access or use our platform, website, and services (collectively, the “Platform”). By using Flexable, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We collect various types of information when you use the Platform, including:

Information You Provide Directly

Account Information: When you register, we collect your name, email address, phone number, payment details, and other relevant data.
Profile Information: If you create a freelancer or client profile, we collect additional details such as skills, experience, and portfolio items.
Communications: Any messages or support requests you send to us.

Information We Collect Automatically

Usage Data: IP address, browser type, device information, operating system, and Platform activity.
Cookies and Tracking Technologies: We use cookies, pixels, and analytics tools to track Platform usage and improve services.

Information from Third Parties

Payment Processors: When you make transactions, we may receive limited financial information.
Social Media & Integrations: If you connect your account to third-party services (e.g., Google, LinkedIn), we may collect relevant public data.
Background Checks: In some cases, we may obtain additional information for verification purposes.

HOW WE USE YOUR INFORMATION

We use collected data for the following purposes:

To provide services: Facilitate freelance transactions, process payments, and manage accounts.
To ensure security: Detect fraud, unauthorized access, and abuse.
To improve our platform: Analyze usage trends, develop new features, and enhance user experience.
For legal compliance: Adhere to applicable laws, enforce our Terms and Conditions, and resolve disputes.
Marketing & communications: Send service updates, promotional offers, and newsletters (with opt-out options).

HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal data. However, we may share your information in the following circumstances:

With Other Users

Freelancers and clients can see necessary profile and work-related details.

With Service Providers

We may share data with third-party vendors, such as payment processors, cloud storage providers, and analytics services.

Legal Compliance & Protection

If required by law, court orders, or government requests, we may disclose necessary data.
To enforce our rights, investigate fraud, or protect users and the Platform.

Business Transfers

In the event of a merger, acquisition, or asset sale, user data may be transferred.

DATA RETENTION

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Certain legal obligations may require us to keep data for an extended period (e.g., financial records for compliance).

YOUR RIGHTS & CHOICES

Depending on your location, you may have the following rights regarding your data:

Access & Correction: Request a copy of your data or correct inaccuracies.
Data Deletion: Request the removal of your personal information (subject to legal limitations).
Marketing Preferences: Opt-out of promotional emails.
Cookies & Tracking: Manage cookie preferences through your browser settings.

To exercise these rights, contact us at udhay@flexable.work

SECURITY MEASURES

We implement reasonable security measures to protect your data, including encryption, firewalls, and access controls. However, no online system is 100% secure, and we cannot guarantee absolute protection against data breaches.

INTERNATIONAL DATA TRANSFERS

If you access Flexable from outside laws of India, your data may be transferred to and processed in other countries where data protection laws may differ. We take appropriate safeguards to ensure compliance with applicable regulations.

CHILDREN’S PRIVACY

Flexable is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If we learn that a minor has provided personal data, we will take steps to delete such information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Significant changes will be communicated through email or Platform notifications. Continued use of the Platform after updates constitutes acceptance of the revised policy.

CONTACT INFORMATION

For any privacy-related questions or requests, please contact us at udhay@flexable.work

By using Flexable, you acknowledge that you have read, understood, and agree to this Privacy Policy.